I completed the CSA certification career journey, but I didn’t receive the voucher. Why?

[Simon Hendery]

Hi @sahuyogita0 

Vouchers are no longer being issued and are no longer required to book exams.

All the details can be found here:

https://learning.servicenow.com/lxp/en/credentials/transitioning-from-webassessor-to-pearson-vue-faq...

[Sreeram Nair]

Check if the Associate System Administrator says Completed as shown below. If not just click View Details and see what content have you missed to complete.
Link:
System Administrator Career Journey - ServiceNow University

[Simon Hendery]

Hey, @Sreeram Nair - congrats on completing all three levels. That's a lot of work.

But there are two possible scenarios here:

1. The question is about the CSA exam voucher, not the career journey. If that's the case, @sahuyogita0, refer to my previous reply.

2. If the question really is about completing the Sys Admin career journey path, then the answer is: the journey path and the CSA certification are two different things, and completing the journey path is unrelated to attaining a CSA exam voucher. And anyway, vouchers no longer exist (again, as per my previous reply).