I want to check the setting value of the flow action

bonsai
Mega Sage

As mentioned in the article below, an error is occurring with a flow action.
It seems there's a bug with the display value, but the actual operation is normal.
Is there a way to check the value set in a flow action?
Which record in which table should I look at?

I thought I could check the value when debugging, but since the actual value of the action is displayed, I couldn't see the set value.
I would like to check the set value, not the execution result.

 

 

https://www.servicenow.com/community/sysadmin-forum/servicenow-remote-instance-spoke-issue/td-p/3400...

2 REPLIES 2

GlideFather
Tera Patron

Hi @bonsai,

please can you share some more details? I don't see any context...

 

What does it mean "operation is normal" or "check the value"? Please provide more details and a screenshot or two if possible...

 

The better question you ask, the better we can answer it :))

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Community Alums
Not applicable

Hi @bonsai,

You can verify the set values for a flow action by following these steps:

  1. Navigate to the Action Instance V2 table (sys_hub_action_instance_v2) and filter by the Flow column to locate the relevant record.

    MIftikhar_2-1761561948219.png
  2. Click on the Action Type field value - this will take you to the corresponding record in the Action Type Snapshot table (sys_hub_action_type_snapshot). Copy the Sys ID of this record.

    MIftikhar_3-1761561993105.png

     


    MIftikhar_4-1761562063999.png
  3. Go to the Step Instances table (sys_hub_step_instance) and apply a filter: 
    Action.Sys ID = {copied Sys ID}

     
    MIftikhar_5-1761562161545.png
  4. Open the record by clicking the Client ID field value.

    MIftikhar_6-1761562201643.png
  5. In the Step Instance record, you can review the values that were set for the action.

    MIftikhar_7-1761562402041.png

     

This will allow you to check the configured (set) values rather than the execution results.

 

If my response helped, please mark it as the accepted solution so others can benefit as well.