India map data visu not considering latitude and longitude, instead taking City to group

[dss]

Hi,

I am working on data visualization, where based on customer I have selected in Interactive filter, I should see devices mapped to customer in India Map.

Now, India Map is working fine and device count as per city is also correct.

Issue is: in cmn_location table, Mumbai BKC, Mumbai Churchgate, Mumbai Borivali have different latitude and longitude. In india map, these 3 locations should be visible separately.

Instead of this, single Mumbai location is visible and showing device count.

Customer wants 3 different locations should be visible as all have different latitude n longitude.

please help.

[Dr Atul G- LNG]

Mate, I’m asking you to log a case with the ServiceNow Support team.

[dss]

Ohk...I got a bit confused because your message indicated that you had already logged a case with ServiceNow Support regarding GeoMap

"Logged a case with Now support regarding GeoMap"

[Dr Atul G- LNG]

No worries at all, buddy! 😊 No confusion— we’re all good.