Now Support and stats.do Out of Sync

Derek Jones
Tera Expert

Hello all!

 

This is likely minor, but I just noticed something odd in our test instance.  I was submitting an automated request on the Now Support site and noticed that our test instance showed it was on Australia EA1.  We have Australia on our dev instance but not on our test instance, since our prod is in Zurich.  We had a clone down late last week, so test should be on Zurich, just as I knew that prod was, so I checked in, sure enough, test and prod are both on the same patch level, both on Zurich 4, hot fix 3B.  

I am going to open a support ticket, more as an alert to ServiceNow Support and just in case there's something more to it, but I'd like to post this out here too, in case anyone else has seen it.  Here are some screenshots:

 

Support_view.png

test_patch_view.png

 

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