PDI-e Book Labs Practice Section1.2.1- Section 5

Varsha20
Tera Contributor

Hi ,

I need help in lab practise section 5 - Verify Hr admin can create an hr case.

I am stuck to locate  on this step  Navigate to ALL- >HR case management >ALL HR Cases > ALL

 

Can someone guide me through this one.

Thanks,

Varsha

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Varsha20 

Just go to the Application Navigator and type Case. You’ll then see all the modules that contain “Case” and can check whether it’s an HR Case or not.

 

It is just an example

 

DrAtulGLNG_0-1768555181189.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

4 REPLIES 4

GlideFather
Tera Patron

Hi @Varsha20,

 

I don't have any instance with HRSD app available.

 

Could you possibly share some details? When you go to the All, you don't see the modules, cannot see it or what happens exactly? Please, explain what you expect to happen and what happened instead...

 

I don't have it activated myself, but if you do this, what happens?

GlideFather_0-1768554367116.png

 

_____
No AI was used in the writing of this post. Pure #GlideFather only

Thank You Tera.

Looks like i didn't have the Hr plugins. I had to google for my issue ,looks like i didn't have Hr Core scope plugins .I went to System Applications -- and installed 2 plugins .and Now i have the Hr case management .

 

Thanks 

Dr Atul G- LNG
Tera Patron

Hi @Varsha20 

Just go to the Application Navigator and type Case. You’ll then see all the modules that contain “Case” and can check whether it’s an HR Case or not.

 

It is just an example

 

DrAtulGLNG_0-1768555181189.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Varsha20
Tera Contributor

Thank You Atul, 

Looks like i didn't have the Hr plugins. I had to google for my issue ,looks like i didn't have Hr Core scope plugins .I went to System Applications -- and installed 2 plugins .and Now i have the Hr case management .

 

Thanks