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"Embedded lists" are not being output to the PDF.

bonsai
Mega Sage

I have embedded a list from another table into a record form (using "Embedded lists").

I am gathering information from the other table via relationship records.
While embedded lists can be exported to PDF for some tables, they cannot be for others.
However, if I use a "Related List" instead of an "Embedded List," the data can be exported to PDF.

I am struggling to identify the cause of this issue.

3 REPLIES 3

keshav77
Tera Expert

@bonsai Based on the OOB documentation, Related Lists are supported as related data in PDF export, whereas an Embedded List is primarily part of the form UI. Although the Embedded List records are visible on the form, they are not necessarily rendered as separate records in the PDF. If the records need to appear in the PDF, using a Related List is the recommended OOB approach.

https://www.servicenow.com/docs/r/platform-administration/table-administration-and-data-management/e... 

 

https://www.servicenow.com/docs/r/platform-administration/table-administration-and-data-management/e...

bonsai_0-1788943217522.png

I assumed embedded lists were supported because of the following statement:

Currently, the problem is occurring with only one table; embedded lists are being exported to PDF without any issues for other tables.

"To export records in an embedded list, export the record containing the list. See Export data from a record."

Ankur Bawiskar
Tera Patron

@bonsai 

did you try exporting as admin or non-admin?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader