Request for Credly Badge Issue – CSA Certification Not Received

venkatm0429
Kilo Contributor

Friday

Hello Dear Team/Community,


I recently completed my ServiceNow Certified System Administrator (CSA) certification, and I see it on my Now Learning profile. However, I have not received the Credly badge email, and the badge is not visible in my Credly dashboard.
I have verified that the email address on my Now Learning profile and my Credly account are exactly the same.
Could someone advise how I can request the badge be issued or re-synced?
Thank you in advance for your assistance!

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GlideFather
Tera Patron

Saturday - last edited Saturday

Hi @venkatm0429,

 

navigate to the Credly support page:

https:// support.credly. com/hc/en-us/articles/360026919271-I-am-missing-a-Badge-what-should-I-do

 

Remove the blanks, if I share external link, my post will not be displayed here due to the Community policy on sharing non ServiceNow links :))

 

You will get to this:

GlideFather_0-1761390077028.png

 

Let me know if they could help you, eventually you could contact Now Learning > Help Centre in the top menu:

GlideFather_1-1761390222101.png

https://learning.servicenow.com/now/lxp/learning-dashboard 

 

 

EDIT: 

 

or this link:

https:// info . credly.com/badge-earner-support

 

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