Hey @snehalwadde,
have you had the chance to look at the Exams with Pearson VUE FAQs Knowledge Article?
If so and you still could not find any help there - you could search the help center for a solution.
Here is how to find it:
If you can't find a solution there, this is also the place where you can open a support case as the last option.
They can definitely help you! 😊
Cheers
Oli
