Seeking Advice: Technical Strategies to Automate CMDB Governance: Query 4

rsswroys
Tera Contributor

Hi team,

Final topic in my CMDB automation series! I'm looking for guidance on Duplicates and ITOM Failures:

 

1. Duplicate Resolution: What automated options or De-duplication tasks can we enable to automatically reconcile duplicate CIs?

 

2. Discovery Alert Routing: For servers failing ITOM Discovery, how can we configure automated alerts routed straight to the Discovery Ops queue rather than flagging them as general CMDB compliance errors?

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