Updating fields in portal form widgets

[bonsai]

On the platform, when you update a record, the fields are automatically updated if the same record is viewed in another browser.

However, the same process doesn't seem to work on the portal.

Is there a way to tell if two users are updating the same record?

[KrishnaMohan]

Hi @bonsai 

Have you tried with recordWatch ?

Explore below docs and get some hands-on.
https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/servicenow_application_develop...

If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan

[FernandoUrrutia]

Automatic updates and concurrency warnings work on the platform. They don't work on the portal unless you configure recordWatch() or develop additional validation.