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Updating Theme UX Style

Jeffrey Beaudry
Kilo Sage

‎08-19-2024 06:13 AM

After a recent clone down, I am unable to edit the UX Style for our default theme.

Receive message stating 'This record is in the sn-themes application and cannot be edited. The installed application 'sn-themes' is private.'

Previously I was able to access the sn-themes application, but now I receive error stating 'Not allowed to switch to this application scope.'.

I am attempting to update Line 1241 "--now-color_brand--primary" which is used to help differentiate from out different instances.

Version: Vancouver Patch 10

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2 REPLIES 2

Nikhil Bajaj9
Tera Sage
Tera Sage

‎09-06-2024 05:43 AM

I will suggest to raise a Case with servicenow.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Aishwarya Pati1
Tera Contributor

‎06-16-2025 09:07 AM

Hi @Jeffrey Beaudry were you able to find a resolution for this? Thanks!

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