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When Manager field is empty in Azure it is not making the manager field blank in ServiceNow.

sujan0119
Tera Expert

Hi All,

We have faced an issue with Azure and ServiceNow user provisioning. When the user's manager is updated to another manager in Azure, it updates in ServiceNow, but when the manager field is set to empty, it does not make the field blank in ServiceNow. I have searched in our instance regarding the configuration but can't find anything done on the ServiceNow end. Please help

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