Hi Community,
Every upgrade, we run into the same story basically custom UI tweaks, scripts, or workflows that worked fine suddenly break or behave differently , even though they were built upgrade safe.
This makes it hard to trust the our platform and slows adoption.
A few questions for the group:
What types of customizations have caused you the most trouble during upgrades?
How do you decide when to customize vs. use out-of-the-box functionality?
What practices have actually helped reduce upgrade pain—not just in theory, but in real life?
Curious to hear what’s worked and what hasn’t for the rest of you using it?
