ServiceNow Community

How the portfolio are linked to stakeholders registry ,how do we add stakeholders to portfolio

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Resolved! Hide Add Task Button on Project Workspace

Hi There, is there any way we can hide Add Task button on project workspace. I tried to hide it but its not present in declarative action/ui action or anywhere else.

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If any user reports an issue about the ServiceNow platform itself, how are you fixing it?

If any user reports an issue by creating an incident about the ServiceNow platform like:Say a catalog item is not working as expected <OR> there could be a field missing on the Change form<OR> a broken process <OR> some issue with an eBonding integra...

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Get Logged in User / get metadata - Virtual Agent Embedded (Engagement Messenger)

Hi everyone, Has anyone here implemented the Engagement Messenger (the embedded Virtual Agent / Agent Chat interface) on an external website? I’m trying to understand the best way to pass metadata from the external site into the chat session — for e...

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Not able to Attach files on Virtual Agent Conversation - Virus check

Hi, Im trying to add attachments to a virtual agent chat (Agent Chat/Live Agent) but is timing out due to Virus, how can I avoid this anti-virus checking or workaround it?

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Can we restrict a role to navigate to Portal URL?

Hi All, I have an agent role where the requirement is to restrict this role to stop navigating to Customer Service Portal through URL. In the app navigator the module is not available. The ask is this agent can only access workspace but not portal. I...

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difference between workflow and flow designer

Explain me difference between workflow and flow

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Not able to install VR plugin in PDI

Hi CommunityI am trying to install VR plug in in my personal developer instance since the UI page for Developer Program changed recently i am not able to find VR plug in in the plug in LIST or application manager after the new UI servicenow is not al...

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Start execution of scheduled job after specific date

Hello community,My requirement is to execute scheduled job to trigger email notifications. Want to execute scheduled job daily 3.00 am On US/eastern timezone, but scheduled job should run from 15 oct.Following conditions I tried:1. Set run as daily a...

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Lab test question

This is a post for the lab

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Service Catalog dynamic assignment

Description: Service requests should trigger different tasks based on the category selected. For example, if the category is "Hardware," a task should be created for the procurement team to review the hardware request. If the category is "Software," ...

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Service Catalog

"My Items" widget Customization

In the "my items" widget If we go to TASK, It also shows all the "no approval required" tasks also. Our requirement Is to filter-out those task whose approval are not required. How could we filter-out these?

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Is there a way to know which standard change templates were used to create the Change requests?

Is there a way to know which standard change templates were used to create the Change requests?Its a new instance on Zurich. I checked in sc_item_produced_record table, but no entries seen there. 1. Is that the table to look at or any other table?2. ...

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Updating Enterprise Model Categories

Hi,We would like to use the Facility Hardware CI Class (cmdb_ci_facility_hardware) but noticed that OOTB there is a Model category that points to the Facility asset (sn_ent_facility_asset) class. If we would like to use this CI Class, is the best pra...

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Now Assist AI Agents prompting guide

Learn how to write powerful and reliable instructions for your Now Assist AI agents Whether you're just getting started building your own Now Assist AI agents, or you're looking to optimize your existing AI agents, see the attached prompting guide ...

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