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Contract Management Pro - Initiation of contract creation

Hi All,  I have a free PDI where I have installed Contract Management Pro. I have configured different templates for different contract types. However I am not able to figure out: How I can initiate a contract creation of a particular type? On the un...

  • Question

Dynamic approver for Document Management

Hello,we're planning to user Document management for managing and approving Documentation for individual Projects, but the Approval Process in module allowes only set user to be specified as approver. I'd expect there should be option to use dynamic ...

  • Question

diagnose a zscaler issue

Hi, I was contacted by a Senior Information Systems Engineer in 5400 Tech Ops Infrastructure about a diagnose on a zscaler issue. Subsequently a file was copied to my hard drive and I have been asked t share a folder via team chat. Just wanted to dou...

  • Question

ServiceNow CSA Exam requirements

I completed the below trainings in ServiceNow learning portal. Can I now register for the exam with the pre requisites completed ? Also, Is there any special discount or voucher available for the CSA exam ?  Certified System Administrator (CSA) Learn...

  • Question

CSA eBook

Hi, Please, how long do we have the CSA ebook for? I purchased the CSA course, but I am yet to complete my study, and it seems my login details are not accepted on the eBook platform anymore. Please, could I get access to the eBook again, as I am yet...

  • Question

How to enable Risk Assessment UI action in Agent Workspace

How to make the Change Risk Assessment related link to be available in Agent Workspace. I have enabled the workspace button checkbox in the UI action and its showing in Agent Workspace. But when clicking on it nothing happens. Please help.  

  • Question
  • Agent Workspace
  • Change Management

Resolved! Why does Pill List item Compoent not show the dismiss icon?

I have a Pill List component in UI Builder (Yokohama) but it is not displaying the dismiss "X" icon on the right side of the pill.Here is how I have the component configured (for testing only... eventually I will have the Pills section bound dynamica...

  • Question

Question about card/badge management structure in WSD

Hello,We are currently using Workplace Service Delivery (WSD) and have also activated Workplace Case Management.We have a use case where employees and visitors need to request access and be assigned physical cards/badges. The objective is to manage t...

  • Question

Making MRVS Variable mandatory

Hi,I am trying to make an MRVS variable mandatory using a UI Policy as shown below. However, users are still able to Save/Close the task even when the value is not filled.   It is displaying as mandatory when we edit the variable on the task (as show...

  • Question

Need to update space filter value

Hello Experts ,In workplace central when we see building over view and floor map there is a feature for filter spaces I want to modify the value in the related filter condition from 0 to 1 but I am unable to find from where it is configured can any o...

  • Question

Based on logged in user role sort the list of records - UI Builder

Hi experts, I am pretty new to this UI builder with 0 experience. My architect has hardcoded "Persona" and "role" value in the below screenshot. So now the hardcoded values should reflect the logged in user which role they selected to login as. And d...

  • Question
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