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ServiceNow Exchange: What's New in the Australia release for Telecom

Published on by ServiceNow

Watch this on-demand webinar for an in-depth look at ServiceNow's Australia release for Telecom. Discover how AI-powered innovations help Communication Service Providers prevent churn, accelerate resolution, and scale operations—all on the ServiceNow AI Platform. Telecom Service Management delivers an AI-powered Customer 360 workspace that gives agents complete context without system-hopping, plus structured dispute resolution workflows for regulatory compliance.

Telecom Service Operations Management extends SD-WAN capabilities with automated discovery across Fortinet and Cisco controllers, intelligent event correlation that cuts through alert noise, and metric intelligence that turns performance data into actionable KPIs. Sales and Order Management for Telecom connects order management to project delivery for complex solutions, giving teams end-to-end visibility and coordinated execution.

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About ServiceNow® Exchange: 

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events 