KeyBank Release (KBR)
KeyBank Release (KBR) is a release management solution that streamlines the software deployment process for enterprise teams. KBR integrates with ITSM processes such as change and incident management to provide governance, transparency, and accountability throughout the release lifecycle. By automating workflows and centralizing deployment management, KBR enables development teams to optimize their processes, reduce downtime, and enhance operational efficiency.
Quality Assurance Application Suite
Quality Assurance Application Suite streamlines construction site inspections by integrating advanced AI for real-time photo analysis, ensuring high-quality standards. Built on ServiceNow, it consolidates processes with features like customizable checklists, effortless documentation, and seamless guideline access. By enhancing productivity and enabling scalability, the app empowers technicians and site managers to deliver efficient and accurate quality checks, driving innovation in construction site management.
GCWalkUp
GCWalkUp transforms the in-person service experience at campuses by streamlining check-ins and queue management for students and guests at key campus service areas. The app centralizes kiosk-driven check-ins, integrates campus navigation, and provides real-time queue updates via SMS and WhatsApp. By enhancing operational efficiency, reducing wait times, and enabling data-driven decision-making through advanced reporting, GCWalkUp delivers a modern, efficient, and user-friendly service experience.
Tenon Automate
Tenon Automate is a marketing automation solution that empowers marketers to streamline campaigns, improve ROI, and enhance customer engagement. By integrating workflow automation, advanced segmentation, and campaign insights, Tenon reduces email creation time by 66% and improves deliverability by over 10%. Its custom user interface and unique capabilities help organizations compete with top platforms while driving operational efficiency and scalability.
Black Kite Vendor Risk Management
Black Kite Vendor Risk Management integrates cyber intelligence into TPRM workflows to quantify third-party risks across cyber, financial, and compliance dimensions. By analyzing 34+ million domains, it reduces vendor assessment timelines from weeks to days and automates 70% of low- and medium-risk evaluations. Features like continuous monitoring, transparent evidence-based assessments, and FocusTags™ threat intelligence set it apart. This app accelerates evaluations, reduces workloads, and adds transformative value to the ServiceNow TPRM platform.
SmartGuide App
SmartGuide revolutionizes process documentation with AI-driven automation, cutting manual effort by 60%-70%, speeding onboarding by 50%, and saving up to $100,000 annually. It delivers tailored guides, integrates seamlessly with workflows, and provides actionable insights. Unlike generic solutions, it’s scalable, modular, and future-ready, with plans for generative AI, multi-language support, and advanced analytics. By transforming documentation into a strategic asset, SmartGuide boosts efficiency, collaboration, and innovation.