Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Taxonomy help!

MeganCox
Tera Expert

2 hours ago

I recently noticed that when I search for things, if there is a quick link, it shows which pages it is connected to. 

MeganCox_0-1787778712524.png

I know this has to do with the quick link living in the connected content of that topic record. 

MeganCox_1-1787778798487.png



However, I went in yesterday to remove the connected quick links on some pages, and when I did, a few of the topics disappeared from my topic pages in the subtopic widget. Do we know what causes that or ways to get around having to have a connected piece of content in the topic record for it to flow to the subtopics widget?

0 Helpfuls
  • 102 Views
2 REPLIES 2

ChristinaMillr1
Tera Contributor

2 hours ago

In the past, I had this issue when there was not anything active associated with the topic. In other words, there needs to be at least 1 published / valid *something*, like a knowledge article, catalog item, quick link, rich content, etc. to the topic in order for it to be visible.

0 Helpfuls

MeganCox
Tera Expert
In response to ChristinaMillr1

2 hours ago

So I guess if I choose a knowledge article to put in the connected content instead of a quick link, what will that truly affect? 

0 Helpfuls