Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships. SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Accessibility - A11y

The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...

30 Posts

Airline Industry

Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...

7 Posts

Retail and Hospitality

The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...

2 Posts

ServiceNow Creator Club

Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...

22 Posts

UK Public Sector

This community is for our UK Public Sector Customers to be able to come together for increased colla...

1 Posts

User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...

147 Posts

Activity in Special Interest Groups

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Featured AI Learning Days Are Coming: Explore What's Possible

As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next.    Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...

  • blog

Featured Where Do You Start? (Office Hours Reminder)

One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start?   There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...

  • blog

Featured Figma updates: Yokohama release

The Now Platform® Yokohama release introduces updates to the platform that help you put AI to work with new AI agents and more automated workflows. Explore the release notes to learn what's new.   On the Figma community, the Yokohama release include...

  • Article

Learning Moves Faster Together

The ServiceNow Ecosystem can feel much easier to navigate once you realize you don't have to figure everything out on your own.   This week, we're focusing on how the community itself can serve as a navigation tool. Asking questions, sharing experien...

  • blog

Webinar Recap: Careers are Built, Not Assigned with Saaniya Chugh

Thank you to everyone who joined us for our recent session with Saaniya Chugh (@SaaniyaC) on building a meaningful career with intention.   Throughout the conversation, Saaniya reminded us that careers rarely follow a straight line. Growth often come...

  • blog

AI Learning Days Are Coming: Explore What's Possible

As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next.    Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...

  • blog

Thoughts about Third Thursdays as an extention of First Friday's?

As mentioned on the June FF, we stated that we had more volunteers for speakers than we have FF session. Post a Yes or No below.    We would start Third Thursdays. Webinar style just like the main sessions. 30-60 minutes with just the main topic + Q&...

  • Question

Change Of Domain

Hi myself Azhar, i have work experience of 12 years as Network Admin on Windows platform, i want to shift myself into Servicenow Ecosystem . kindly suggest will it be a good move and will my experience be considered or i will be as fresher.Regards,Az...

  • Question

Make the Web Work for You: Try the Text Adjust Neurodiversity Tool

  Navigating the web isn’t always easy—especially if you’re someone who processes information differently. Whether you're living with dyslexia, ADHD, autism, or another neurodivergent condition, everyday websites can sometimes feel like a maze of har...

  • blog

Bridging BIAN and ServiceNow CSDM — a discussion paper for financial services architects

Over the past eight months, a working group spanning BIAN and ServiceNow has been quietly working on a question that nobody had cleanly answered: if BIAN defines what a bank does, and CSDM describes how ServiceNow manages the systems that do it — why...

  • Article
  • BIAN
  • CSDM
  • CSDM CMDB
  • DPM
  • Enterprise Architecture
  • Financial Services
  • Reference Architecture

Accessibility Isn't Won. It's Built.

Let's get something out of the way: we don't build accessible software to win awards.   We build accessible software because an estimated 4.8 million people who use the ServiceNow AI Platform have a disability. Enterprise software is often the tool s...

  • Article
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