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Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships. SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Accessibility - A11y

The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...

31 Posts

Airline Industry

Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...

8 Posts

Retail and Hospitality

The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...

2 Posts

ServiceNow Creator Club

Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...

22 Posts

UK Public Sector

This community is for our UK Public Sector Customers to be able to come together for increased colla...

1 Posts

User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...

147 Posts

Activity in Special Interest Groups

Connecting with ServiceNow Users from Aviation!

Hi I'm Ellie, working in the IT Management Office at Heathrow Airport.We have recently deployed the SPM module of ServiceNow as a pilot in IT.  It would be great to connect with other users of SNOW in the Aviation space. We are keen to hear how other...

  • Question
  • Aviation
  • ServiceNow Adoption
  • SPM
  • Zurich

Announcing Third Thursdays presented by First Fridays!

We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th.  Registration is now open!    Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only.  Recorded and posted like our Friday...

  • Article

July 10

Main Topic: Getting Knowledge Ready for AI!  Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording   Future First Friday's Sessions August: Relationa...

  • Article

Thoughts about Third Thursdays as an extention of First Friday's?

As mentioned on the June FF, we stated that we had more volunteers for speakers than we have FF session. Post a Yes or No below.    We would start Third Thursdays. Webinar style just like the main sessions. 30-60 minutes with just the main topic + Q&...

  • Question

MESC 2026

Join ServiceNow® at the Medicaid Enterprise Systems Conference (MESC) 2025 to explore how ServiceNow helps Medicaid organizations streamline operations and strengthen compliance. We'll show you how AI-powered workflows automate critical processes—fro...

  • Article

Applications Now Open: ServiceNow University Campus Leaders

The ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders are students at our Academic Partner institutions who help their peers access ServiceNow courses and certifications — while building their own ...

  • blog

Office Hours with Francis Frei -- How to Apologize (AMS)

Register Here!   Each 60-minute session offers leadership insights and open Q&A with real-time coaching. To protect the integrity of the space, AI note-takers, recording bots, and external transcription tools are not permitted. Notes will be shared w...

  • Event

Office Hours with Francis Frei -- How to Apologize (APAC)

Register Here!   Each 60-minute session offers leadership insights and open Q&A with real-time coaching. To protect the integrity of the space, AI note-takers, recording bots, and external transcription tools are not permitted. Notes will be shared w...

  • Event
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