Special Interest Groups

Featured Where Do You Start? (Office Hours Reminder)

One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start? There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...

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Featured Figma updates: Yokohama release

The Now Platform® Yokohama release introduces updates to the platform that help you put AI to work with new AI agents and more automated workflows. Explore the release notes to learn what's new. On the Figma community, the Yokohama release include...

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Featured Welcome to the ServiceNow.org for Nonprofits Community Page!

Hey! Thanks for joining our community for ServiceNow Nonprofit Customers. This is a space just for you to ask questions, share information, gain insight/learn and network with each other. The ServiceNow.org team will also be engaging on this platfo...

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Featured Your Intranet: Old, Crippled, Broke, and Alone

This epitaph was inspired by John Frazer of Golden, Colorado. Intranets, as the initial launch points of employees’ days, emerged in the 1990’s (Frazer died in 1894) and many offer the same experience they did back then - irrelevant and outdated cont...

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Featured AI Learning Days session recordings

The wait is over! Find links to recordings from our first-ever AI Learning Days event below! Thank you to everyone who attended AI Learning Days 2025! To view the session recordings, simply find your preferred region below and click the region ...

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ai
ai learning days
ServiceNow University

Servicenow CSA and CAD certification exam

How can a student write ServiceNow CSA and CAD exam freely .Can you please suggest some ways?Since, Exams are too expensive ,Small town students cannot afford to pay for it and get certified.Thank you so much .Please respond ASAP.

Question

MSP Domain Separation - CSDM 4.0

Hiya, I work for an MSP who offers and support infrastructure services to customers, our customers are onboarded to our platform as part of domain separation and our domain model is defined. I am trying to wrap my head around the CSDM service structu...

Question

The Advantage You Might Be Overlooking (Webinar Reminder)

One of the responses we got this week said something simple but important. @Aditya_hublikar shared how he's often found discussions on the ServiceNow Community platform about different approaches, best practices, and implementation scenarios from pe...

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Completed Certifications of CSA and CAD

Recently I completed My ServiceNow Certifications of CSA and CAD. SO What is the next process I'm Going to do. And How I can Apply Internship in ServiceNow India 2026.

Question

Make the Web Work for You: Try the Text Adjust Neurodiversity Tool

Navigating the web isn’t always easy—especially if you’re someone who processes information differently. Whether you're living with dyslexia, ADHD, autism, or another neurodivergent condition, everyday websites can sometimes feel like a maze of har...

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Learning Moves Faster Together

The ServiceNow Ecosystem can feel much easier to navigate once you realize you don't have to figure everything out on your own. This week, we're focusing on how the community itself can serve as a navigation tool. Asking questions, sharing experien...

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Save the Date: 2026 Orlando SNUG on 4/16!

Date: Thursday, April 16 Time: Doors open at 9:00 AM | Reception wraps at 4:00 PM Location: ServiceNow Orlando Office | 12900 Science Dr, Orlando, FL 32826 Join us for the next Orlando (Central Florida) ServiceNow User Group (SNUG) at our Orlando ...

Event

ServiceNow Knowledge 2026 Roadmap for Banking Leaders: From Digital to Agentic

As we sit in March 2026, the global technology landscape is shifting at a relentless pace. In just a few weeks, ServiceNow Knowledge 2026 will land in Las Vegas. For banking technology leaders, this isn't just another conference; it marks a fundament...

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AI Control Tower
AI Readiness
Integrated Risk Management (IRM)
Workflow Data Fabric

Finding Your Entry Point

Earlier this week we asked how people first entered the ServiceNow ecosystem, and it was great to see a couple of community members share their paths. @David Nottingha explained that his introduction to ServiceNow came through an organizational to...

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Certified Professional Platform Owner Beta Exam is Now Available

We’re excited to announce the launch of the Certified Professional Platform Owner Beta Exam — your opportunity to be among the first to validate your expertise and help shape the future of this new certification. As a Platform Owner, you play a cr...

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beta
certifications
platform owner
ServiceNow University

Digital Sovereignty: ServiceNow in German governmental organizations?

Digital sovereignty, due to current events, is a concept which occurs quite often in German political buzzword bingo. The idea is that Europe’s countries alone or together in the European Union reduce their dependency on technology suppliers from cou...

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Community as a Compass: Using Community as a Navigation Tool

Join us on March 24h 11-11:45 AM ET for a webinar led by Senior Technical Trainer, Malik Pridgeon, focused on leveraging the ServiceNow community to support your learning journey. Participants will examine how community accelerates progress throug...

Event

March 6th 2026 First Friday's Recording

Main Topic ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Impact Customer Meetup Deck here [technical difficulties with the recording] :March 6th First Friday's Dec...

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Where Do You Start? (Office Hours Reminder)