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Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships. SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Accessibility - A11y

The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...

18 Posts

Airline Industry

Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...

5 Posts

Retail and Hospitality

The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...

2 Posts

ServiceNow Creator Club

Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...

22 Posts

UK Public Sector

This community is for our UK Public Sector Customers to be able to come together for increased colla...

1 Posts

User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...

143 Posts

Activity in Special Interest Groups

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Featured Our New Podcast- The Honor Roll!

We are pumped to present to you the first episode of our new podcast, The Honor Roll!    On the 15th of each month, we will bring you bite-sized, 20-minute inspiring stories from our Community members who have worked their way to achieving their care...

  • blog

Featured AI Learning Days session recordings

  The wait is over! Find links to recordings from our first-ever AI Learning Days event below!    Thank you to everyone who attended AI Learning Days 2025! To view the session recordings, simply find your preferred region below and click the region ...

  • Article
  • ai
  • ai learning days
  • ServiceNow University

Featured Webinar Recordings

Find the recordings from previous webinars below, and let us know what you think!   Achieving through Community: MVPs & Rising Stars September 16th, 2025 Session 1 (EMEA): https://bcove.video/47PQMA1Session 2 (APAC): https://bcove.video/3VuiURP Se...

  • blog

How Do Autonomous AI Agents Impact Scoped App Deployment Best Practices ?

Autonomous AI Agents (Agentic) AI and Gen AI are transforming the way custom applications are developed and deployed within ServiceNow. By integrating AI into workflows, enhancing user interactions, and automating tasks, organisations can achieve gre...

  • Article
  • Agentic AI

Calling All ServiceNow Subject Matter Experts!

Help Shape the Future. ServiceNow Certifications are strengthened by the experts who help build it. Your real-world, hands-on expertise ensures that our exam remains relevant, fair, accurate, and aligned with the skills practitioners truly need.     ...

  • blog
  • certifications
  • learning

More inaccessible elements in Now Learning

Sorry, more accessibility issues in Now Learning. This is in the Health & Safety training, course ID 6d68191a87ce6a90e53afc48cebb3593. I have attached two screenshots. One of them shows the Exit Course button hovering over the course content. It's di...

  • Question

Any experience integrating Medepay devices with ITOM?

We are being asked to add our Medepay devices to ITOM for tracking and monitoring.  Is anyone pulling those devices into the CMDB? If so, how are you discovering those devices?  Or is it a manual import?   Thanks for any guidance or recommendations!

  • Question

Accessibility infromation for software

We are looking to build out our software catalog and our software request checklist within ServiceNow. We want to add the accessibility information about the software we own into the catalog. This information can include what settings the software is...

  • Question
  • a11y
  • accessibility
  • SAM
  • Software Asset Management

Confusing layout in Now Learning

This layout is confusing and doesn't comply with WCAG guidelines. Six of the tiles are for the same on demand course in different languages. The titles are all in English with the language on the end. The title is truncated so you can't see which is ...

  • Question

December Speed Networking Cancelled

Hi Friends! We are so sorry to inform you that we are going to have to cancel our December speed networking session. Not to worry - we will pick it back up in the new year!   If you want to see your fellow friends and meet new people, register for ou...

  • blog

Are you excited for December 9th yet?!

Our last webinar of the year is almost here, and we are thrilled to announce our amazing featured speakers! Does it get any better than an interactive experience with two ServiceNow masters?! Register for Ignite the Future: ServiceNow University Eve...

  • Question
  • Community
  • MVP
  • ServiceNow University
  • Webinar

From the Experts: Improve this form

The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices  If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course.    Introd...

  • Article
  • forms
  • From the Experts
  • Service Catalog

Register today for the 5th annual Holiday SNUG virtual event!

You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING mentali...

  • Event
  • Virtual

Register today for the 5th annual Holiday SNUG virtual event!

You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING mentali...

  • Event
  • Virtual

Register today for the 5th annual Holiday SNUG virtual event!

You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING mentali...

  • Event
  • Virtual

Register today for the 5th annual Holiday SNUG virtual event!

    You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING men...

  • Event
  • Virtual
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Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.