Accessibility - A11y
The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...
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Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships.
SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Airline Industry
Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...
8 PostsDeutschsprachige Interessengruppe für Architektur
Austausch primär deutschsprachig über Architekturthemen rund um die ServiceNow-Plattform, aber auch ...
1 PostsEnergy Special Interest Group
The Energy SIG is your place to share knowledge, collaborate and network with ServiceNow customers w...
12 PostsThe Employee Front Door (Modern Intranet)
This group is for customers who have (or are interested in) replacing their traditional intranet por...
44 PostsFinancial Services Special Interest Group
Share knowledge, collaborate and network with your peers around the globe to drive industry innovati...
59 PostsManaged Service Provider (MSP) Special Interest Group
Group for managed services providers, to exchange information and coordinate activities specific to ...
33 PostsManufacturing Special Interest Group
The Manufacturing Special Interest Group (SIG)is your place to share knowledge, collaborate, and net...
15 PostsANZ Special Interest Groups
35 PostsRetail and Hospitality
The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...
2 PostsHealthcare and Life Sciences SIGs
267 PostsGovernments & Military SIGS
Looking for Government, Military, and/or Veteran groups? Here's where you'll find them.
131 PostsServiceNow Creator Club
Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...
22 PostsServiceNow University Community Events
Join the playground for learning with ServiceNow University Community Events! Find inspiration wit...
264 PostsServiceNow.org Nonprofit Community
This is a community for our Nonprofit customers to ask questions, share best practices, network, hav...
20 PostsTechnology Provider Special Interest Group
0 PostsUK Public Sector
This community is for our UK Public Sector Customers to be able to come together for increased colla...
1 PostsUS Higher Education Special Interest Group
An innovative group of Higher Education leaders will discuss how they are automating and managing se...
123 PostsUser Experience SIG
Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...
148 PostsOptions
Activity in Special Interest Groups
Featured Welcome to Q3: Building Responsibly with ServiceNow
Welcome to Q3: Building Responsibly with ServiceNow! This quarter, we’re exploring what it means to build with intention, balancing technical excellence with thoughtful decision-making, responsible AI adoption, data trust, and long-term platform he...
- blog
Featured AI Learning Days Are Coming: Explore What's Possible
As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next. Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...
- blog
Featured The Honor Roll Podcast Ep #6: From Curiosity to Capability with Kabria Holmes
The Honor Roll Is Back — Now on Episode 6! We're thrilled to welcome you back to The Honor Roll, the ServiceNow University podcast dedicated to the people who make our Community what it is. If you've been with us from the start, you know the drill....
- blog
Featured Accessibility & Globalization in the News: Comprehensive Press Coverage & Media Hub
Whether you're building a business case, briefing a stakeholder, or just want to see the full picture of how ServiceNow shows up in the accessibility and globalization conversation, this is your single source of truth. Below, you'll find every piece ...
- Article
Featured Where Do You Start? (Office Hours Reminder)
One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start? There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...
- blog
Taxonomy help!
I recently noticed that when I search for things, if there is a quick link, it shows which pages it is connected to. I know this has to do with the quick link living in the connected content of that topic record. However, I went in yesterday to remov...
- Question
Tomorrow: Put Responsible AI Governance Into Practice
Our next ServiceNow University webinar is happening tomorrow, August 26 at 8:15 AM ET / 5:15 AM PT. Join Ekaterina Koenes for a conversation on how organizations can move from responsible AI principles to practical governance. We’ll explore the fou...
- blog
Responsible AI Governance: Keep the Learning Going
Thank you to everyone who joined us for Blueprint for Responsible AI with Ekaterina Koenes! Throughout the session, Ekaterina explored the foundations organizations need to govern AI responsibly, from core principles and risk management to the evol...
- blog
Blueprint for Responsible AI with Ekaterina Koenes
Join us on August 26 at 8:15 AM ET/5:15 AM PT to dive into the foundational architecture of responsible AI governance—from core principles and risk management to the evolving regulatory landscape—and leave with a clear framework for structuring AI go...
- Event
The Honor Roll Podcast Ep #8: Preparing for Possibility with DeVonn Tyson
We're excited to bring you Episode 8 of The Honor Roll Podcast, where preparation meets opportunity in the most unexpected ways. Meet DeVonn Tyson, a former fitness organization manager who showed up to work every day in a suit—not because his role...
- blog
How ServiceNow's CMMS, powered by Field Service Management...
How ServiceNow's CMMS, powered by Field Service Management, improves operational efficiency for Clinical Engineering and Facilities teams Date: Wednesday, September 9, 2026 Time: 1:00 PM PT | 4:00 PM ET Location: Registration Page In this 30-minute...
- Event
Webinar Recap: "The Human Side of AI Adoption" with Kelly Paulette
Why do some people embrace AI while others hesitate? In The Human Side of AI Adoption, Kelly Paulette explored how motivation, autonomy, competence, and relatedness can shape the way people respond to AI. Rather than treating hesitation as somethin...
- blog
Issue Sharing ServiceNow Badges Outside the Community
I am unable to share my ServiceNow badges online even though I have already configured my profile and badge visibility as public. I have verified that my profile settings are correctly enabled for public sharing and that the badges appear in my accou...
- Question
Now Open: ServiceNow Jumpstart Program (CSA Pathway) – Cohort 4 Starts 11 September 2026
Looking to build your ServiceNow administration skills and earn the Certified System Administrator (CSA) credential? Built by Lumify Work in partnership with ServiceNow University, the ServiceNow Jumpstart Program: CSA Pathway is back for Cohort 4,...
- Article
Epic Content Mgmt/ ServiceNow Integration
Good afternoon. If anyone can assist with locating the presentation by Sutter Hospital at Knowledge21 regarding Epic Content Management and Service Now, I would appreciate it. Apparently they successfully integrated these 2 apps. Thank you, Aruna
- Question
That's a Wrap on AI Learning Days 2026. What Stood Out to You?
That’s a wrap on AI Learning Days! Thank you to everyone who joined us for the sessions, discussions, and exploration of what’s possible with AI on the ServiceNow platform. Now that you’ve had a few days to reflect, we’d love to hear from you: W...
- blog
From the Experts: Download the Leading Practices Reference Cards
The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course. Instru...
- Article
- From the Experts
- Leading Practices
Keeping informed regarding the next higher education summit
I recently saw a LinkedIn post from a colleague that introduced me to the ServiceNow Higher Education Summit—I hadn't realized this event existed.Is this the best place to stay informed about next year's summit and registration details? I'd be very i...
- Question
Is Your ServiceNow Platform Creating Business Value or Just Managing Tickets?
How can you differentiate its ServiceNow offerings beyond implementation and managed services?What industry-specific ServiceNow accelerators could create competitive advantages for clients?Which repeatable delivery challenges can solve through standa...
- Question
Aug 2026 First Friday's Recorded Session - Relational CMDB: Harness the Power of What Talks to What
Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A attached here and Recording link here: Aug 2026 First Friday Recording Future Firs...
- Article
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