Special Interest Groups

Featured Welcome to Q3: Building Responsibly with ServiceNow

Welcome to Q3: Building Responsibly with ServiceNow! This quarter, we’re exploring what it means to build with intention, balancing technical excellence with thoughtful decision-making, responsible AI adoption, data trust, and long-term platform he...

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Featured AI Learning Days Are Coming: Explore What's Possible

As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next. Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...

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Featured The Honor Roll Podcast Ep #6: From Curiosity to Capability with Kabria Holmes

The Honor Roll Is Back — Now on Episode 6! We're thrilled to welcome you back to The Honor Roll, the ServiceNow University podcast dedicated to the people who make our Community what it is. If you've been with us from the start, you know the drill....

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Featured Accessibility & Globalization in the News: Comprehensive Press Coverage & Media Hub

Whether you're building a business case, briefing a stakeholder, or just want to see the full picture of how ServiceNow shows up in the accessibility and globalization conversation, this is your single source of truth. Below, you'll find every piece ...

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Featured Where Do You Start? (Office Hours Reminder)

One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start? There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...

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Issue Sharing ServiceNow Badges Outside the Community

I am unable to share my ServiceNow badges online even though I have already configured my profile and badge visibility as public. I have verified that my profile settings are correctly enabled for public sharing and that the badges appear in my accou...

Question

Aug 2026 First Friday's Recorded Session - Relational CMDB: Harness the Power of What Talks to What

Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A attached here and Recording link here: Aug 2026 First Friday Recording Future Firs...

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AI Learning Days Starts Tomorrow—Don’t Miss What’s Next

AI Learning Days officially kicks off tomorrow, August 4th, bringing together sessions focused on emerging AI capabilities, real-world applications, and new opportunities to innovate on the ServiceNow platform. There’s still time to register and jo...

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Blueprint for Responsible AI with Ekaterina Koenes

Join us on August 26 at 8:15 AM ET/5:15 AM PT to dive into the foundational architecture of responsible AI governance—from core principles and risk management to the evolving regulatory landscape—and leave with a clear framework for structuring AI go...

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The Human Side of AI Adoption with Kelly Paulette

Join us on August 20, 2026 at 1 PM ET/10 AM PT to explore "AI hesitancy" through the lens of Self-Determination Theory, diagnosing whether it's your autonomy, competence, or relatedness that feels threatened, and learning how to rebuild genuine, inte...

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Recommended icon library for Employee Center Pro

Employee Center Pro is built on the Service Portal app framework, which doesn't ship with a dedicated icon library. Community articles mention Font Awesome as an option, but I haven't found official ServiceNow documentation confirming it.Which icon l...

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employee center pro
Icons
Service Portal

Keep Building: Resources from Our July Webinar

Thank you to everyone who joined us for last Friday's webinar, From Practitioner to Product Thinker: The Mindset Shift Nobody Taught You, featuring Hemanth Chakravartula. Throughout the session, Hemanth explored the shift from technical execution t...

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