Accessibility - A11y
The Accessibility (A11y) Group brings together ServiceNow partners, developers passionate about acce...
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Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships.
SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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Airline Industry
Itinerary of this group is to share unique use cases, discuss industry-specific challenges, and exch...
5 PostsDeutschsprachige Interessengruppe für Architektur
Austausch primär deutschsprachig über Architekturthemen rund um die ServiceNow-Plattform, aber auch ...
1 PostsEnergy Special Interest Group
The Energy SIG is your place to share knowledge, collaborate and network with ServiceNow customers w...
9 PostsEX Platform for the Modern Intranet
This group is for customers who have (or are interested in) replacing their traditional intranet por...
40 PostsFinancial Services Special Interest Group
Share knowledge, collaborate and network with your peers around the globe to drive industry innovati...
53 PostsManaged Service Provider (MSP) Special Interest Group
Group for managed services providers, to exchange information and coordinate activities specific to ...
32 PostsManufacturing Special Interest Group
The Manufacturing Special Interest Group (SIG)is your place to share knowledge, collaborate, and net...
11 PostsANZ Special Interest Groups
35 PostsRetail and Hospitality
The Retail and Hospitality Special Interest Group (SIG) is your place to share knowledge, collaborat...
2 PostsHealthcare and Life Sciences SIGs
192 PostsGovernments & Military SIGS
Looking for Government, Military, and/or Veteran groups? Here's where you'll find them.
125 PostsServiceNow Creator Club
Welcome to the ServiceNow Creator Club! Be part of our vibrant community on modern app development a...
22 PostsServiceNow University Community Events
Join the playground for learning with ServiceNow University Community Events! Find inspiration wit...
140 PostsServiceNow.org Nonprofit Community
This is a community for our Nonprofit customers to ask questions, share best practices, network, hav...
17 PostsTechnology Provider Special Interest Group
0 PostsUK Public Sector
This community is for our UK Public Sector Customers to be able to come together for increased colla...
1 PostsUS Higher Education Special Interest Group
An innovative group of Higher Education leaders will discuss how they are automating and managing se...
119 PostsUser Experience SIG
Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...
143 PostsOptions
Activity in Special Interest Groups
Featured Our New Podcast- The Honor Roll!
We are pumped to present to you the first episode of our new podcast, The Honor Roll! On the 15th of each month, we will bring you bite-sized, 20-minute inspiring stories from our Community members who have worked their way to achieving their care...
- blog
Featured 2026 Unified Experiences Platform for the Modern Intranet SIG Meetings - REGISTRATION LINKS
This special interest group (SIG) is comprised of customers who have already replaced or are interested in replacing their legacy intranet portals with ServiceNow. We meet quarterly and boast over 2,100 members. Meetings are intended to act like vi...
- blog
Featured AI Learning Days session recordings
The wait is over! Find links to recordings from our first-ever AI Learning Days event below! Thank you to everyone who attended AI Learning Days 2025! To view the session recordings, simply find your preferred region below and click the region ...
- Article
- ai
- ai learning days
- ServiceNow University
Featured Webinar Recordings
Find the recordings from previous webinars below, and let us know what you think! Achieving through Community: MVPs & Rising Stars September 16th, 2025 Session 1 (EMEA): https://bcove.video/47PQMA1Session 2 (APAC): https://bcove.video/3VuiURP Se...
- blog
Featured Figma updates: Yokohama release
The Now Platform® Yokohama release introduces updates to the platform that help you put AI to work with new AI agents and more automated workflows. Explore the release notes to learn what's new. On the Figma community, the Yokohama release include...
- Article
AIMAC: Raising the Bar for Accessible AI
As generative AI becomes more deeply embedded in the way we design, build, and experience technology, the industry is facing an important question: Can we trust AI models to produce accessible content by default? For too long, accessibility was tre...
- blog
Accessibility infromation for software
We are looking to build out our software catalog and our software request checklist within ServiceNow. We want to add the accessibility information about the software we own into the catalog. This information can include what settings the software is...
- Question
- a11y
- accessibility
- SAM
- Software Asset Management
Fast tracking Figma Designs to ServiceNow process
Hi all, (Sorry if I haven't explained this well. I am a little out of my depth with ServiceNow still.) Earlier this year, I discovered ServiceNow's Yokohama (now Zurich) UI Library in the Figma community, which has since elevated our practice due to ...
- Question
- Employee Center
- Figma
- Leading Practices
- understanding processes
Is anyone using Technology Business Management (TBM) taxonomy to map IT and Business services? Additionally has anyone mapped Epic to the TBM taxonomy?
Anyone integrating ServiceNow with Apptio and using Technology Business Management (TBM) aligned to the new Common Service Data Model (CSDM)? We are new to ServiceNow and want to create our services with this alignment and are looking to network with...
- Question
- Epic Council
- Epic Integration
- Healthcare
Our New Podcast- The Honor Roll!
We are pumped to present to you the first episode of our new podcast, The Honor Roll! On the 15th of each month, we will bring you bite-sized, 20-minute inspiring stories from our Community members who have worked their way to achieving their care...
- blog
December 4: U.S. Public Sector Tech Talk: Transforming Employee Relations in ServiceNow HRSD
Employee Relations work depends on thoughtful collaboration, accurate documentation, and clear visibility into each case. Yet, when HR teams manage these activities through disconnected tools, important context gets lost, follow-ups are delayed, and ...
- Event
Building Businesses Through Financial Knowledge
As a member of the Financial Services Special Interest Group, I’ve come to realize how much financial understanding can shape the success of businesses and industries.Many times, what slows business growth isn’t lack of effort or ideas, it’s poor fi...
- Question
Ignite the Future: ServiceNow University Events Year-End Celebration (APAC Friendly)
Join us for our interactive ServiceNow University Community Events 2025 year-end wrap-up event! Let’s get together to celebrate the playground for learning with ServiceNow festive games, celebrate what we have all accomplished in 2025, and get ready ...
- Event
Ignite the Future: ServiceNow University Events Year-End Celebration (EMEA Friendly)
Join us for our interactive ServiceNow University Community Events 2025 year-end wrap-up event! Let’s get together to celebrate the playground for learning with ServiceNow festive games, celebrate what we have all accomplished in 2025, and get ready ...
- Event
Restricting patient data visibility by HCLS location
Hi everyone,We use Healthcare & Life Sciences (HCLS) and are looking for best practices around controlling patient data visibility based on Healthcare Locations.Our goal is for staff to only see patient records linked to their assigned Healthcare Loc...
- Question
🌟 Share Your Accessibility Story
Every day, we see how technology can make a real difference in people’s lives — especially when it’s accessible to everyone. We know there are incredible stories across our community about how you, your teams, and your organizations are using our Ser...
- blog
Accessibility Product Team Wins Netty Award for Voice Input for Now Assist
We’re proud to share that our work on Voice Input for Now Assist has earned a Netty Award for Best Use of AI for Accessibility — our second win this year! This recognition highlights the creativity, collaboration, and purpose that go into building te...
- blog
2026 Unified Experiences Platform for the Modern Intranet SIG Meetings - REGISTRATION LINKS
This special interest group (SIG) is comprised of customers who have already replaced or are interested in replacing their legacy intranet portals with ServiceNow. We meet quarterly and boast over 2,100 members. Meetings are intended to act like vi...
- blog
Figma updates: Washington DC Release
Figma Library Updates: Washington DC Release ServiceNow finally came to my hometown with the latest major updates the Now Platform Washington DC family release and with it new capabilities for the platform. With the Washington D.C. release, we contin...
- blog
- Figma
- ServiceNow Washington DC Release
Getting started
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