Hi Lisa,

Nice information about ServiceNow ITSM applications has been shared above. But above article is now 3 years old. So if possible please update the article. 

Now ServiceNow serves lots of applications in ITSM, ITOM, ITBM etc. I have gone through the below link and it contains updated information about the ServiceNow applications. If someone is looking for updated information, than you can find it in below highlighted link.

 

ServiceNow ITSM

 

Please mark it helpful if above link looks helpful.

Thankyou!!!