@harish123__  We use the feature each day and has improved a bit recently. Few things are still challenging and hope SN team solves it.

 

1) HTML rendering

2) Retired feature - Apply Template was a feature that allowed user to change a template for existing records. Hope they could bring that back with better enhancements

3) Export / Print as WYSIWYG w/ proper HTML rendering

4) Image that could have hyperlink (For Ex. Help/Wiki logo that takes to Wiki)