Hi @PTurkal ,

Resource manager can create and allocate team members to more than one operational plan categories.

These users can then log hours against the individual operational resource plans on which they were allocated. This will allow the user to submit the operational time for correct operational work type.

 

I have created a recording to showcase the out of the box behaviour.

 

In case this answers the query, please mark the response as correct answer.

 

Also, please contact ServiceNow support if you are getting a different behaviour. 

 

 

Thank You!

Namita Mishra