In regard to this proposed solution, CMS is no longer active by default from New York onwards, and it seems the preference from ServiceNow is to use Service Portal technology.

Is this approach still the recommended ServiceNow approach to provide this reporting requirement or is there an alternative with use of Angular technology instead of CMS?

The concern with this approach is activation of CMS to deliver the requirement, but at the same time introducing functionality which appears to be discouraged as standard from ServiceNow.

Thank you