Hello everyone, I've been an independent servicenow consultant for since 2009, work and live in Vancouver Canada. 

Main areas of focus have been ITSM / PPM / ServicePoral and HR

Fun fact: Planning on taking (driving) my family up to Tuktoyaktuk, go ahead look that up.. ;-), where are you going this summer?

Looking forward to learn more about CSM in general and how it may help their customers serve them better.

Cheers

Teunis 'Tone'  Schouten