Michael Rotboell Sjoegreen, KPMG Denmark, Solutions Architect.
Worked with ServiceNow since 2012 first 3 years as a customer then as a partner.
I have been all over the place regarding ServiceNow and Applications, for Security Incidents I have made a few custom applications before SecOps were a thing in ServiceNow.
When implementing for clients we are always looking at automations as a way to speedup processes.