Name: Dave Caruana

Company: Aptris

Role and Responsibilities: Support Services Manager, manage team of 11 ServiceNow developers plus Principal Consultant work

Experience: Started with Berlin, have Admin, original CIS, CIS-ITSM and CIS-CSM certifications

Class Expectations: To gain a deeper understanding of the PPS application and how it's built

Favorite Movie: Captain America: The First Avenger