All the Hands On Lab opens as Blank

[sreeram_nair]

I am Doing the ServiceNow Administration Fundamentals On Demand Course and see that all the Hands-On Lab Exercises are Blank. Is it not supposed to tell me what has to be done and then Validate if I have done it or now, Just like the Welcome To ServiceNow Course?

[Simon Hendery · Accepted solution]

Hi @sreeram_nair 

You're right - instructions should appear.

Try clicking on the lesson below ('Module 2: Knowledge Check') and after a few seconds click back to Lab 2.1.

I find most times the missing content then appears.

[sreeram_nair]

The clicks on the Menu itself don't work. When I click a module, it expands and immediately contracts itself. The same happens even after refreshing the browser or clearing the cache. So, for now, I am returning to the Course Page and Press Resume so that it resumes from the next Topic.

[Simon Hendery]

@sreeram_nair Have you tried using a different web browser?

[inewbury]

I just wondered whether there was any further update on this issue?   The thread says Solved but I started the course today and am encountering the same problem. 

I've cleared my cache, tried different browsers and also tried clicking on the Knowledge Check and going back but nothing worked.