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10-16-2023 10:27 AM
Hello ServiceNow Family,
I am planning to take 2 on-demand courses as mentioned below.
1. Scripting in ServiceNow Fundamentals (300 USD)
2. Application Development Fundamentals (300 USD)
My question is , should I still pay for CAD exam voucher?
Thank you all in advance
Regards,
Saiprethaa K
Solved! Go to Solution.

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10-16-2023 10:33 AM
Hi @Saiprethaa,
Yes the exam vouchers have to be paid separately.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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10-16-2023 10:34 AM
Hi @Saiprethaa ,
you have to pay 300 USD for CAD voucher.
If you are working with partner company then it will be free.
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
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10-16-2023 10:40 AM
Following up on Peter's correct response, from the ServiceNow Credentialing Program Guide
Voucher Distribution:
- Voucher issuance and or voucher purchases are managed through the My Voucher tab in Now Learning.
- Successfully complete the voucher issuing instructor-led class, and the voucher will be issued at no cost.
- Successfully complete the voucher issuing on-demand or simulator course to *purchase a voucher. View your cost from the My Voucher tab in Now Learning. There is no *free voucher for on-demand or simulator training.
- Voucher purchases must be completed and used within one year from the training completion date.
- Vouchers that have expired can no longer be used. If training completion was less than 18 months ago, submit a case to the Certification Team from Now Learning and steps will be provided on how to purchase a new voucher at a discount. If training completion is more than 18 months ago, you must pay and complete the training again to obtain the voucher.
- Voucher codes are not required or distributed for micro certifications.
*Certain circumstances may apply. Partners will be issued only one free voucher for the initial attempt of the CSA exam.
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10-17-2023 01:10 AM
Hi @Saiprethaa
CAD is 2 steps
1. Training: Yes, it is mandatory for anyone or everyone to complete this training. Now question about fee.
If you are working with any ServiceNow partner company, then you can get this training free of cost ( You company already has agreement with SN) , if not then you need to pay USD 300 plus taxes.
2. Voucher : After completing training , you will get email to claim voucher and same condition applied. Voucher cost in also USD 300 plus taxes.
Total $600 plus taxes if you are not working with partner company.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

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10-16-2023 10:33 AM
Hi @Saiprethaa,
Yes the exam vouchers have to be paid separately.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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10-16-2023 10:34 AM
Hi @Saiprethaa ,
you have to pay 300 USD for CAD voucher.
If you are working with partner company then it will be free.
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
- Mark as New
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10-16-2023 10:40 AM
Following up on Peter's correct response, from the ServiceNow Credentialing Program Guide
Voucher Distribution:
- Voucher issuance and or voucher purchases are managed through the My Voucher tab in Now Learning.
- Successfully complete the voucher issuing instructor-led class, and the voucher will be issued at no cost.
- Successfully complete the voucher issuing on-demand or simulator course to *purchase a voucher. View your cost from the My Voucher tab in Now Learning. There is no *free voucher for on-demand or simulator training.
- Voucher purchases must be completed and used within one year from the training completion date.
- Vouchers that have expired can no longer be used. If training completion was less than 18 months ago, submit a case to the Certification Team from Now Learning and steps will be provided on how to purchase a new voucher at a discount. If training completion is more than 18 months ago, you must pay and complete the training again to obtain the voucher.
- Voucher codes are not required or distributed for micro certifications.
*Certain circumstances may apply. Partners will be issued only one free voucher for the initial attempt of the CSA exam.

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10-16-2023 10:42 AM
Thanks Jim,
You beat me to it. I was searching for that document 😀
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.