Can't enroll to ServiceNow Administration Fundamentals On Demand

[LidiaP]

Hello,

I can't enroll to the ServiceNow Administration Fundamentals On Demand course. Specifically this one (around 18 hours in total): https://learning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-demand.... It says "This content cannot be enrolled in directly". I went for the other avaiable on demand course that worked and I could start the training, however this is a SNAF training without any labs: https://learning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-demand.... It's much shorter as it has around 12 hours in total. I've already completed the welcome to ServiceNow training as well as the microcertification. I understand that the training that doesn't work contains the labs that I want to go through.

Please help. 

Best regards,

Lidia

[Dr Atul G- LNG]

Hi @LidiaP 

I think logging a now learning case is the only option left here.

[rajumunta · Accepted solution]

Hello @LidiaP , The 12h training is the new Xanadu version of the training while the 18h training was on old version (Vancouver). And normally, ServiceNow would not allow trainings to be registered or taken for old version of the training modules. So, as long as you complete the new Xanadu version based 12 hour training you should be good in terms of the voucher requirement for CSA exam. If you are keen on the lab exercises then please refer to the ebook on Inkling. That should have the instructions on lab exercises.

If my response proves useful, please indicate by selecting ‘Accept as Solution’ and ‘Helpful’. 

[Buzurg]

how did u end up fixing this issue?