Certificaton Expired And need Help

[karvelisflowers]

Hello,

I switched companies about a month ago and didn't have access to my service now. I took the exam in September and passed and now that I switched my work account to my personal email, it's saying that it has expired. Who can I reach out to resolve this issue please?

[nayanmule]

@karvelisflowers  , Raise a case with servicenow. They will help to merge your accounts and retrieve your certifications.