CIS Discovery Exam

[Mohana_Krishna]

Folks, I recently attended CIS Discovery certificate exam and failed. I remember I answered all the questions perfectly fine.I mean I counted all the questions while answering and I know I answered 35 out of 45 questions right.

Now I would like to know what is the assessment passing criteria.I read passing criteria is 75%. I would also like to know is there a way I can get scores validated again.I have a strong feeling that reason for fail status could be something other than my performance. One reason could be because my payment is not yet settled by merchant(paddle) even after 5 days of payment.

Any clarification would be appreciated.

Thanks  

[Dr Atul G- LNG · Accepted solution]

Hi @Mohana_Krishna 

First, no one knows the exact passing percentage for the main line exam. If you’re guessing it’s 75%, that might be correct—or it might be wrong, as there is no official statement or document confirming the passing score. Once you clear the exam, you will either get a pass or fail—there’s no way to validate the exact score. I doubt there’s any other reason behind the exam result besides your answers; it’s not related to the fee. If you still have doubts, please log a Now Learning case with the team.

[Ehab Pilloor]

Hi @Mohana_Krishna,

You will need to log in to ServiceNow University > Help Centre and raise a Case to get your doubts clarified about the exam. Im not sure if they will validate again but you can check with them via raising a Case in ServiceNow University.

ServiceNow University can help you clear your queries.

Regards,

Ehab Pilloor

[AndersBGS]

Hi @Mohana_Krishna ,

 the parsing percentage is unknown, so nobody can answer you this. Regarding payment clarification, you can raise a case through ServiceNow university - I though highly doubt that this is the issue, but more that you failed too many.