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clarification csa exam voucher claimed

MariapaolaP
Tera Contributor
Hi,
 
I claimed a voucher today for the CSA exam. I understand that after November 17, the online exam will be administered through Pearson VUE instead of Webassessor.
 
Could you please clarify whether my voucher will still be valid for use after November 17, or if it will expire, requiring me to pay for the exam?
 
Thank you for your help.
2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

It will be valid but in new system there is no need of vouchers. So just wait, nothing to worry 

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Nikhil Bajaj9
Tera Sage
Tera Sage

Hi 

 

Yes it ill be valid and all our accounts will be ported to new system - Pearson. we all are waiting this to be happened so we all are in same boat. 🙂

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

11 REPLIES 11

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi 

 

Yes it ill be valid and all our accounts will be ported to new system - Pearson. we all are waiting this to be happened so we all are in same boat. 🙂

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Simon Hendery
Giga Patron
Giga Patron

Hi @MariapaolaP 

 

"Could you please clarify whether my voucher will still be valid for use after November 17, or if it will expire, requiring me to pay for the exam?"

 

Just to clarify - the voucher was never a free pass to sit the exam. Even with a voucher, you still had to pay to sit the exam. So nothing is changing there.

Hi,

 

I've a voucher that i should use in webassessor when i've to schedule and pay the exam.

I want to know if i can still use it in pearson vue.

Hi @MariapaolaP 

 

No, you can't use your voucher when the Pearson Vue system goes live from Nov 18 - but that's because vouchers will no longer be used or required under the new system.

 

The voucher was never a free pass to sit the exam. Even with a voucher, you still had to pay to sit the exam (unless you completed a $2500 Instructor Led Training course).

 

So nothing is changing there. Regardless of whether you took the exam last week, or you take it in two weeks time, you still need to pay, whether you have a voucher or not. 

Hi @MariapaolaP 

There’s no concept of a voucher on the new vendor side. I’d still suggest logging a Now Learning case and asking the team to clarify it before losing anything.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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