clarification csa exam voucher claimed

MariapaolaP · Monday

Hi,

I claimed a voucher today for the CSA exam. I understand that after November 17, the online exam will be administered through Pearson VUE instead of Webassessor.

Could you please clarify whether my voucher will still be valid for use after November 17, or if it will expire, requiring me to pay for the exam?

Thank you for your help.

Dr Atul G- LNG · Monday

It will be valid but in new system there is no need of vouchers. So just wait, nothing to worry

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nikhil Bajaj9 · Monday

Hi

Yes it ill be valid and all our accounts will be ported to new system - Pearson. we all are waiting this to be happened so we all are in same boat. 🙂

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

MariapaolaP · Tuesday

Hi @Dr Atul G- LNG

can you please help me to open a Now Learning case?

I don't know where i can loggin it.

I just want to know as yesterday I claim the voucher for csa exam how it will work clearly as when i've to schedule the exam it will be different.

Is my voucher still available?

Dr Atul G- LNG · Tuesday

Hi @MariapaolaP

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

Log in with your account, and on the right side, you will see the Log a Case option.

I just want to know as yesterday I claim the voucher for csa exam how it will work clearly as when i've to schedule the exam it will be different.

--> You are worrying unnecessarily, mate. As per the new vendor, a voucher is not required, but still check with the team to get guidance.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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