Create a report of 'Requested Item [sc_req_item] created from members of particular group

[hakimbelkou]

Hello,

I need help created a list report of sc_req_item records that are created from users that are members of particular groups.

I tried to use related conditions but I'm having trouble.

Thank you!

[Ankur Bawiskar]

@hakimbelkou 

as far as my understanding goes, that's the only way forward.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MaxMixali]

You can build this report easily using a dot-walk filter.

Steps:

1.Go to

Reports -> Create New

2.Choose Table = sc_req_item

3.Click Filter

4.Add this condition:

** requested_for -> Group membership -> is ->

Requested for > Group membership > Name  is  Service Desk

or 

Requested for > Group membership > Name  is one of  GroupA, GroupB, GroupC

or you can try to do via script 

var gr = new GlideRecord('sc_req_item');

gr.addJoinQuery('sys_user_grmember', 'requested_for', 'user');

gr.addQuery('sys_user_grmember.group', 'GROUP_SYS_ID_HERE');

gr.query();

return gr;