CREDIT CARD

[MachavarapuH]

I have tried to pay for csa exam voucher for about several times now its not letting me pay it no matter how many credit cards i change it is saying 'your payment could not be processed'

[Dr Atul G- LNG]

Hi @MachavarapuH 

Please log a Now Learning case to team and team will guide you.

[Sandeep Rajput]

@MachavarapuH May be the payment system is down due to some reasons or it has flagged your account hence the transaction is not going through. In either case, wait for few hours and try again. If it doesn't work, raise a case with Now Learning support team.

[James W_ Dlugos]

Hello, I manage the Now Learning product management team, and was able to get a look at the transactions you saw errors on. However, I do see on 8/8 you were able to successfully have your payment processed. Apologies for the inconvenience, we can only show so much detail about credit card errors to prevent folks from trying to use someone else's card and inadvertenly providing info that they should not be in possession of. Good luck with your CSA exam and thanks for using Now Learning! 🙂