CSA Certification questions

[pwpriyadars]

Q1) What is an advantage of defining relationship types between ci classes?
a) Improves data quality, as the CIs will automatically be related when CMDB is activated.
b) it prevents users from relating CIs incorrectly.
c) it automates the loading of the ci dependency view.
d) makes relating CIs easier, because predefined relationship suggests which type of CIs should be

Q2)The report designer contains different sections for configuring your report. which section is used to specify grouping and calculations to be run against the data?
a) Data
b) Format
c) Configure
d) Style
e) group by

Q3) Groups are defined at what?
a) An escalation pod
b) a collection of subject matter experts
c) a department
d) A team of users
e) A collection of users

Q4)A subject matter expert routinely receives task which have been worked by first and level
support before receiving the assignment. what could you suggest, to make it easier for the
expert to read only the work notes in the activity log?
a) click contexts menu > work notes view
b) click funnel icon and select only work notes
c) click Context menu > history
d) click personalise icon and select activity stream
e) right click form header > form layout > add work note section

[Dr Atul G- LNG]

Hi @pwpriyadars 

Q1) What is an advantage of defining relationship types between ci classes?

d) makes relating CIs easier, because predefined relationship suggests which type of CIs should be

Q2)The report designer contains different sections for configuring your report. which section is used to specify grouping and calculations to be run against the data?

c) Configure

Q3) Groups are defined at what?

e) A collection of users

Q4)A subject matter expert routinely receives task which have been worked by first and level
support before receiving the assignment. what could you suggest, to make it easier for the
expert to read only the work notes in the activity log?

b) click funnel icon and select only work notes

[sibayan_chakrab]

D, C, E. B