CSA Question

pwpriyadars
Tera Contributor

‎04-11-2025 01:08 AM

When testing a catalog item, having a manager approval flows, which of these best practices would you
follow? (Choose three.)
A. Make sure the latest flows are activated.
B. Use the instance Incognito setting to quickly toggle between requester and approver. 
C. Impersonate the requester to ensure the form works.
D. Make sure the requester's user record has a manager specified.
E. Create and select your Testing Update Set, before starting the test cases. 
F. Use your Admin account, so you can approve the items quickly.

 

If anybody knows the right answer, kindly enlighten us. Thanks in advance.

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4 REPLIES 4

Bhavya11
Kilo Patron

‎04-11-2025 07:02 AM

Hi @pwpriyadars 

answer is  ACD
A. Make sure the latest flows are activated.
C. Impersonate the requester to ensure the form works.
D. Make sure the requester's user record has a manager specified.

 

Thanks,

BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

Dr Atul G- LNG
Tera Patron

‎04-11-2025 07:03 AM

Hi @pwpriyadars 

 

A. Make sure the latest flows are activated.
C. Impersonate the requester to ensure the form works.
D. Make sure the requester's user record has a manager specified.

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its_SumitNow
Kilo Sage

‎12-01-2025 11:16 PM

Hii @pwpriyadars 

✅ The correct best practices to follow when testing a catalog item with manager approval flows are:

  • A. Make sure the latest flows are activated
  • C. Impersonate the requester to ensure the form works
  • D. Make sure the requester's user record has a manager specified

These three steps ensure that the workflow is current, the requester experience is validated, and the approval path is properly configured.

Please review and confirm if this solution works for you, and kindly accept it so we can close this out.

Regards,

Sumit Y

Technical Consultant

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HabeebAjibS
Tera Contributor

a month ago

The correct options are 
A. Make sure the latest flows are activated:- This ensures that any recent changes or updates to the approval process are included in the test.
C. Impersonate the requester to ensure the form works:- Impersonating the end-user allows testing the catalog item from their perspective, verifying that the form functions correctly and provides a seamless experience.
D. Make sure the requester's user record has a manager specified:- This is essential for triggering the manager approval flow correctly, as the system needs a designated manager to route the approval request
 
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