CSA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 12:52 AM
what module do you use to access the report that are available to you?
self-service> my reports
reports> overview
report's> home page
report's> view/run wrong
self-service> my dashboards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 02:17 AM
Hi @RoshaniB
As per previous version "option 4th: Reports > View / Run" is correct.
Starting with the Xanadu release, new ServiceNow instances will rely solely on platform analytics, meaning traditional reports and dashboards will not be available.
For better understanding please go through:
Platform Analytics Migration in Xanadu Release - Support and Troubleshooting
New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community
If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-13-2025 05:03 AM
Hi @RoshaniB ,
If my answer helped you , please mark it- solution accepted. It will help future leaners as well. They can refer the correct answer.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj