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CSA

RoshaniB
Tera Contributor
  1. what module do you use to access the report that are available to you?

    1. self-service> my reports

    2. reports> overview

    3. report's> home page

    4. report's> view/run wrong

    5. self-service> my dashboards

6 REPLIES 6

prerna_sh
Giga Sage

Hi @RoshaniB 

As per previous version "option 4th: Reports > View / Run" is correct. 

Starting with the Xanadu release, new ServiceNow instances will rely solely on platform analytics, meaning traditional reports and dashboards will not be available.

For better understanding please go through:
Platform Analytics Migration in Xanadu Release - Support and Troubleshooting
New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna


Nikhil Bajaj9
Tera Sage

Hi @RoshaniB ,

 

If my answer helped you , please mark it- solution accepted. It will help future leaners as well. They can refer the correct answer.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj