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Document templates for completed work orders

Robert Mutura
Tera Contributor

Hi there, I have configured a custom document template that we need to use for the customer to sign after a work order is completed but I don't have the option to select it on the field service configuration section. I don't get the option to select the document template. How can I fix this? 

RobertMutura_0-1756883063134.png

 

5 REPLIES 5

Hi @ Dr. Atul G,

Thank you for your response.

I have configured the template in the global application scope but its still not showing.