Hello Everyone! Welcome to K18! Well more precisely Pre-Conference Financial Management Fundamentals. On behalf of Molly and everyone thank you for attending.
Neha Sharma, HAVI. Lead Service Management/ServiceNow team. ITSM, ITOM, ITBM, CSM and now digging in to ITFM. Understand TBM capabilities of the tool. None.
Walter G Ferrer - Bank of America... Strategy and Technology Planning ... limited "consumer" to SN, taken Admin class.... understand functionality, features and capabilities within ITFM/ITBM... The Last Samurai
I am the product manager for ServiceNow for the Church of Jesus Christ of Latter-day Saints. (Mormom). I have been using ServiceNow for a year.
My expectations for the class are to learn as much as I can about the financial module in order to support our business planning team. They are considering switching from an in-house-developed solution to ServiceNow.
~6 months experience using SN primary for PPM for our PMO
Class expectations are to gain a solid foundational understanding of the Financials Management tool capabilities so I can determine what I want to start to roll out in our PMO.
Marco De Leonardis - ITG Firm (ServiceNow Partner)
Sr. Developer, roles include implementing custom application and ITSM for customers
I've been on the platform for 6 years going back to the Aspen/Berlin days. Most of my experience has been around ITSM and recently have been involved in replacing legacy application with custom applications in ServiceNow.
I expect to learn more about what ServiceNow has to offer around Financial Management.
Nathan Sisk, St. Jude Children's Research Hospital
Financial & Vendor Relations Program Manager, I am responsible for the financial and purchasing processes/activities for the St. Jude IT department.
Our org has used ServiceNow for two years. I have used it from a PPM perspective, not heavily. More on the periphery.
Evaluating and making a determination for how ITFM can assist with overall financial management of departmental expenses and capital, how it can work for project financials as well as forecasting and budgeting, how easy it is to spin up, how much is required to manage/maintain what is established and/or make modifications as organizational change occurs.
IT Business Management Analyst - responsible for all financials within the IT organization. We have been using ServiceNow for about 1.5 years, however have not implemented the Financial Management module yet. Would like to learn more about getting the Financial Management module configured and have the ability to provide transparency around all of the costs that are coming in and out of IT.
Hello everyone. Glad to meet everyone and participate in this financial management class together.
My name is Chris York, I am the Chief Simplification Officer for Lumagent. We are a ServiceNow partner company specializing in process improvement services. I have the rare claim of saying that I was personally trained by Fred Luddy on ServiceNow. I first started using the product in 2004 when Fredd Luddy sat me down and spent the afternoon with me showing me the ropes. I still remember my first Knowledge conference when it was about the size of this classroom.
While I have a deep understanding of the platform, I have never had the opportunity to implement the Financial Management capabilities. I am looking forward to lifting the covers and seeing how it all works together.
My favorite movie is Braveheart. I love a good movie that shows the human spirit to rebel against oppression and fight for liberty.
Hi, my name is Volker from agineo (Consulting Company in Germany) . We are ServiceNow partner in Germany.
I'm working with ServiceNow since 2013 (Release Berlin). As i'm new to the financial Management, my expectations is to get a overview, how to setup and use Financal Management in our projects.
David Thurston Ingersoll-Rand Company Senior Manager, ITAM 2 years ServiceNow Platform Experience (ITSM, ITOM) Understand ties between CMDB, Asset, and financials Dead Poets Society
4 years in ServiceNow Business Process Consulting.
In conversation with a customer who is interested with IT Financial Management. Would like to understand (but not limited):
1. Customer case studies that have successfully implemented ServiceNow ITFM: from Planning, Modeling to Charging 2. For Financial Charging, storage of employee profile and be able to show the charge-down information down to the employee level which we will need to provide the supporting to business units for the fees charge to them. 3. For planning, we will need to export the approved budget to excel files with all the details down to G/L levels and send to the respective Business Unit Finance to lock-down into their respective financial books.
Hello Everyone!! I am Avneet Chawla from Melbourne, working for Enable Professional Services (Partner) as a Senior Consultant. I have around 7 years of exp with ServiceNow Platform and it's been amazing!! I love the platform.
I did a couple of PPM implementation but found it difficult to understand the cost and financial mgmt app, expecting to get my fundamentals cleared on the Financial Mgmt and also to learn the advanced configurations.
I love watching all the movies except the 'Avengers and stuff'.
Marcus Walker, Senior Manager with Deloitte Consulting. Working with ServiceNow as a customer and partner since 2013 with emphasis on ITBM and ITSM. Have heavy experience with ITBM suite and have used ITFM in the past, but I wanted to take some focused time to take a deeper dive into into ITFM capability. Also using this class to prep for CIS - ITFM exam.
I am Peter Toethuis , I work for ING Bank as IT Manager in the domain of IT4IT.
My teams work on several ServiceNow modules like ITSM , SDLC, Portfolio management, GRC and Secops
My experience on the ServiceNow platform is more on consulting level and management level and less technical. I am managing this area of expertise for one and a half year now.
I am here to learn the content of the FM module to see how we can use possibly within our current setup and possibly replace individual systems in our company
Hello! I am Laurel Eddins. I am from the University of South Carolina and hold the Strategic Services Director role. I am responsible for Service Portfolio Management in the Division of IT, as well as manager our ITSM solution, ServiceNow. I have been working with the amazing UofSC ServiceNow team for about 2 and 1/2 years, but was recently promoted to the Director role within the last 12 months. This is my first conference and I am expecting to gain information to help me strategically guide our division financially. My favorite movie is The Thomas Crown Affair.
Hello, I am Pooi Chie and I am a solution consultant with ServiceNow for a year plus now. Prior to ServiceNow, i used to do IT Financial Mgmt and Cost Chargeback so i am interested to gain more insights on the product.
This may soon make sense, but out of curiosity, I am wondering why we created a new table to create Technology Services extended from the base Configuration Item table. Why not just create tiered Business Service records? A business service can relate to another business service and this is how I typically see other customers implement a "technology service".
We are following the Problem Statement and Solution Implementation Plan that was provide by/for Cloud Dimensions. The attached files can also be found in the Knowledge Article under 'Class Files'.
