Hello Everyone, My first post on this community

[ZebaT]

Hi all,

New to ServiceNow, I want to clear CSA. Can I post questions here or is it against community

Thanks 

Zeba

[Anupam1]

Hi @ZebaT ,

Yes—you can absolutely post your CSA (Certified System Administrator) exam-related questions in the ServiceNow Community. The key is to frame them in a way that aligns with community guidelines:

• Allowed:

  • Asking for clarification on ServiceNow concepts (e.g., tables, forms, workflows, ACLs).

  • Discussing study resources, practice approaches, or how others prepared.

  • Troubleshooting issues you encounter while practicing in a personal or training instance.

•  Not allowed:

  • Posting or requesting actual exam questions/answers (that’s considered a violation of exam integrity).

  • Sharing dumps or copyrighted training material.

Thanks,

Anupam.

[Dr Atul G- LNG]

Hi @ZebaT 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[Dr Atul G- LNG]

Hi @ZebaT 

You can definitely ask any question, but avoid questions from dumps. For the rest, I would suggest following the e-book.