how to make caller field on incident table dependent on department table?

Jenifer D · ‎01-02-2022

Hi,please provide solution for given question asap.

Ankur Bawiskar · ‎01-02-2022

Hi,

you can use advanced ref qualifier for this

What's your exact requirement?

Example: show caller from department ABC then apply like this

javascript: 'department.name=ABC';

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mark Roethof · ‎01-02-2022

Hi there,

This is the third time you are posting this question since yesterday. One question is enough... also people were responding to one of those questions, which looks like deleted?

If I recall from yesterday, this was about the incident table.

Question:
This is already in place out-of-the-box. What is your exact issue?

Kind regards,
Mark

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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