Inside ServiceNow: How Record Transactions Are Really Processed

[Allen Andreas]

Inside ServiceNow: How Record Transactions Are Really Processed

Have you ever wondered what really happens when you perform an insert, update, or delete in ServiceNow? Most of us are familiar with business rules and workflows, but there’s a deeper level of understanding available on the platform.

Did you know that database operations like insert, update, and delete are internally known as Glide Events? Or that Glide Transactions have specific components processed in a precise order? By understanding the full execution order of scripts, engines, and other core elements behind the scenes, you can level-up your knowledge of the ServiceNow platform and elevate your troubleshooting and development skills.

I invite you to watch and considering sharing my latest video that breaks down these concepts to give you a holistic understanding of the platform and see ServiceNow in a whole new light!

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