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06-02-2025 07:38 AM
ServiceNow administrator fundamental Xanadu - Instance launch stuck on "Please wait as this may take up to 20 minutes" for the past 8hours. I have refresh, closed, re-launched, clear cache and browsing history but no luck. I am using it on Edge.
Any ideas?
Solved! Go to Solution.
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06-02-2025 09:47 AM
Hi @owogbemudia
Generally, lab instances take time to load—sometimes up to 30-45 minutes. So, please wait.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-04-2025 12:20 AM
Hi @owogbemudia ,
You can wait it to launched or you can try to reach out to ServiceNow. Whom to contact info can be found here:-
If my answer helped you in anyway mark it correct and helpful.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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06-04-2025 01:45 AM
Update: I created a case and it was resolved by ServiceNow support agent. thanks all.
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06-04-2025 01:46 AM
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06-04-2025 07:22 AM - edited 06-04-2025 07:23 AM
Great News Dear. Can you please mark answer as - Accept as Solution
Regards,
Nikhil Bajaj
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06-02-2025 09:47 AM
Hi @owogbemudia
Generally, lab instances take time to load—sometimes up to 30-45 minutes. So, please wait.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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06-04-2025 12:20 AM
Hi @owogbemudia ,
You can wait it to launched or you can try to reach out to ServiceNow. Whom to contact info can be found here:-
If my answer helped you in anyway mark it correct and helpful.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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06-04-2025 01:45 AM
Update: I created a case and it was resolved by ServiceNow support agent. thanks all.
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06-04-2025 01:46 AM
This has been resolved by ServiceNow support agent.
