K18 - Cloud Management Fundamentals 2 - May 6-7 - Donnie Hamlet

[Hissam Kaleel]

Course: Cloud Management Fundamentals
Dates: May 6 & 7
Rooms: Delfino 4103/4103
Primary Instructor: Donnie Hamlett

This forum is for the Knowledge18 Pre-Conference Training of Cloud Management Fundamentals.

Communicate with your classmates and ask questions to our staff.

[Kenny Wimberly]

Good morning! Can't wait! Excited for K18!

[Jordan Lind]

Good Morning Everyone.  Welcome to day #1 of Cloud Fundamentals.

[Ryan Zulli]

Hi Everyone!

[Brian Adler]

Good morning everyone.  Please post any questions/comments here and we will do our best to help out!

[Franz Daniel Ho]

Good morning!

[BillDavenport]

Into the cloud we go!

[Ryan Zulli]

Some helpful links/training for AWS and Azure ::

Amazon Self-Paced Training. Get hands-on practice in a live AWS environment with AWS services and real-world cloud scenarios.   https://aws.amazon.com/training/self-paced-labs/

Azure Self-Paced Training. Enjoy hands-on learning on your schedule with our free, Self-paced Labs, and keep your cloud knowledge fresh.  https://www.microsoft.com/handsonlabs/SelfPacedLabs

[Ryan Zulli]

Handy Links about Cloud Discovery: 

• Overview: https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/discovery/concept/cloud-discovery.html 

• Data collected for AWS and Azure discovery:  https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/discovery/concept/cloud-resource-discovery.html 

• vCenter data collected:https://docs.servicenow.com/bundle/jakarta-it-operations-management/page/product/discovery/reference/r_VCenterDataCollected.html

[Ryan Zulli]

Useful List of common tables used in Cloud Managemnet that may not be readily accessible in the navigation menu:

• AWS Cost import data: sn_cmp_imp_aws_cost.list (import table used by transform maps)
• Azure Cost import data: sn_cmp_imp_azure_cost (import table from billing job used by transform map)
• Azure Enterprise Agreement Credentials (billing). sn_cmp_azure_ea_credential
• Billing Job Log: sn_cmp_billing_job_log
• Blueprints: sn_cmp_bp_blueprint
• Cloud Cost Reports: sn_cmp_cost
• Cloud Cost Resources: sn_cmp_cost_rsrc
• Discovery Schedule: discovery_schedule
• Discovery Status: discovery_status
• Hardware templates: cmdb_ci_compute_template
• List of all Cloud Events: sn_cmp_cloud_event
• OS templates: cmdb_ci_os_template.list
• Resource Scripts sn_cmp_rb_resourcescript 
• Sn_capi_provider_property: list of provider properties used during the import process for billing as an example.
• Sn_cmp_order - cloud orchestration list and good place to find errors
• Stack Items: sn_cmp_stack_item
• Stack Items: sn_cmp_stack_item
• Stacks: sn_cmp_stack
• Tag Definitions: sn_cmp_tag_name
• Tag values from discovery: Cmdb_key_value
• Used by cmdb_ci_vm_instance as a related table: sn_cmp_rsrc_tag_history

[Ryan Zulli]

Resource Profiles ::

https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/cloud-management-v2/task/create-resource-profile.html

[Kenny Wimberly]

We have a question in our room about YAML files and how people are expected to find and/or create these for blueprint configurations. Does someone know of any other way than manually creating these files? I would venture to say that even a location for sample files would be useful.

[Brian Adler]

When you create a new Blueprint (Cloud Admin Portal > Design > Blueprints > New) the bottom-left frame is the YAML for the Blueprint in the designer pane above.  So you could create the shell of what you wanted (maybe a datacenter, a virtual server, etc.), and then use the YAML that is created as a starting point.  (Not sure if that answers the question 🙂

[jeffrey fasher]

starting point for learning about AWS AMI

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AMIs.html

[jeffrey fasher]

starting point for AWS tools for Windows Powershell

https://aws.amazon.com/powershell/

[Cheyenne1]

I found this blog around tips and tricks for implementing and troubleshooting cloud mgmt, thought i'd share: https://community.servicenow.com/community?id=community_blog&sys_id=224bdde9dbacdf00b61ff3231f9619ef&view_source=searchResult 

[tlsimmons]

Hey, everyone, it was stated that to update the Capacity Limit value you have to set the Cloud Account in Draft mode.  However, when you do this nothing that be spun up on that Cloud Account when it is draft mode.  To speed this up I decided to figure out how to do it via code.  

Here is the link to the github repo that has the code:

https://github.com/tlsimmons88/servicenow