K18 PPM Fundamentals Training May 6 - 7 Room 702/703

[amel_chacra]

This forum is for K18 PPM participants to communication, share knowledge, and ask questions.  

[smooradian]

Name: Sara Mooradian
Company: Digital Realty
Role: VP, PMO and Business Improvement, instance owner for Corporate implementation
Experience: 2.5 years working with ServiceNow
Expectation: Learn more about new features of Kingston and FM with PPM.

[maisakamoto]

To configure what is displayed on Project Workspace;

Configure the Parameters displayed on the project card

[smooradian]

Is there a table that shows roles for PPM and which license type is required? 

[maisakamoto]

Here is a link to doc describing which roles are installed with each application in project portfolio suite with financials.

User roles installed with Project Portfolio Suite with Financials

For license type, will check and confirm.

[mario_vivas]

There was a question around the different types of external dependencies. Here is the docs page that describes the difference between hard and soft external dependencies:

https://docs.servicenow.com/bundle/kingston-it-business-management/page/product/project-management/concept/external-dependency-types.html

[maisakamoto]

Learn more about Visual Task Board by clicking on (?) icon in the upper right corner.

User guide gives you basic guidance while Search Documentation directs related search results from all ServiceNow documents.

[maisakamoto]

Agile Development 2.0

https://docs.servicenow.com/bundle/kingston-it-business-management/page/product/agile-development/reference/agile-landing-page.html

[msinghal]

Name: Meetu Singhal

Company: Clark County Water Reclamation District

Role: Business Analyst and PM

Experience: 1.5 years with ServiceNow ITSM. Project manager for implementation at the organization.

Expectation: Gaining in depth knowledge of the PPM suite.