If you create a new portal and you want to replace an existing portal with that new one could that be done by just changing the URL Suffix of the old one to the new one?
If you have an old portal with URL Suffix "hsp"--> This Portal needs to be switched to a new one. And I believe you don't want all the URLs that are distributed to be changed.
So, Create a fresh portal with new URL Suffix let's say "hspduplicate"
At one point of time, you cannot have the same URL suffix in your instance - so you need to switch is careful.
hsp --> hsp1
and then hspduplicate --> hsp
in this way you can switch, URL Suffix and users will be redirected on next login to fresh portal...
My name is Mark Karczewski, I work for American Foods Group in Green Bay WI. I am the AS/400 systems administrator, the ServiceNow administrator, and soon to also be one of the Infor M3 administrators.
I'm Vivek Maharaj. I'm a Sr Software Engineer at the Walt Disney Company. I'm the Tech Lead for our instance of ServiceNow which is exclusively used for custom application development.
I am Søren Jarnbo, currently "Knowledge and Request Manager" in a medium-sized danish pharmaceutical company called LEO Pharma.
We have used ServiceNow since august 2016, mainly for ITSM, but are expaning into HR, Finance, Facility etc.
We are about to launch 200+ request forms on our IT Portal and I need to find out how this is done in a user-friendly way with access control to different request forms.
Knowledge 19 is my 2nd Knowledge (also participated in 17)
I'm Tracy Codell, ServiceNow Engineer at Western & Southern Financial Group in Cincinnati, OH. I'm a CSA, but really specialize in the PPM with Financials suite at W&S. I want to expand my skill set with Service Portal.
This is my 3rd Knowledge, but my first time speaking. My 2 break out sessions here at K19 are Portfolio Management 101: Get your ducks in the same pond and Portfolio Management 201: Get your ducks in a row.
Hello. I'm Brian Bouchard. I work for a family owned, outdoor retailer, L.L. Bean, based in Freeport, Maine. We have had ServiceNow for 8 years and I am one of 2 ServiceNow admin/developers and consider myself more of a generalist on the platform, though we primarily utilize the ITSM functionality of the tool. We're currently working on a complete redesign of our Current Service Catalog, which will include a migration to Service Portal.
I work for the State of California at the Department of General Services as the ServiceNow Administrator/Developer. I have been an admin for a little over a year and a half and I have my System Administrator certification. I have customized some widgets and made some minimal Service Portal changes.
That is good to know because i have been working on changing the filter for that widget to allow both active and closed request to show but knowing this new widget will be in Madrid and it will allow users to search for either active or closed requests might make me pause on changing this and wait til we move to Madrid.
Hi, everyone! Try to be done through 3.2 & 3.3 by tomorrow morning! Sure, there will be plenty of time to work on labs tomorrow, too, but this'll have you in the best shape to remain ahead of the curve. 🙂
