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05-14-2023 07:41 AM - edited 05-14-2023 09:54 AM
If you are in the K23 Security Incident Response Implementation (SIRI) in room Casanova 505, please introduce yourself and post any comments or questions here using the comment button. Room staff will be monitoring this conversation and will answer to the best of their ability.
Student Instance Reservation URL: https://clabs.link/siri-k23-6543
Reservation code: 8HR2W
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Connect to Wifi here:
SSID: K23Learning
Pwd: HandsOn!
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Zoom link:
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Here's the link to the zoom room: https://servicenow.zoom.us/my/benforrest
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Hello ... looking forward to the good learning.. Gulam Samdani
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NowLearning courses for UI Builder and workspaces:
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Link for all filter navigator shortcuts.
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To improve instance performance further, pls perform the below on your instances (replace lab. with your actual instance names…)
Please ensure, you are on the right application scope to edit these records.
- VR PA Job - Go to https://.lab.service-now.com/nav_to.do?uri=sysauto_pa.do?sys_id=135b02ba87e713003058d1a936cb0b68 and uncheck active check box and save.
- VR MSRC Integration - Go to https:// lab.service-now.com/nav_to.do?uri=sn_vul_msrc_integration.do?sys_id=3d720c0de74323006b3663c... and uncheck active check box and save.
- VR RedHat integration - Go to https://lab.service-now.com/sn_vul_rh_integration.do?sys_id=bce61512c7570010555b5a59f6c26082&sysparm... and uncheck active check box and save.
- Retry Cancelled Integration Import Sets - auto script - Go to https:// lab.service-now.com/nav_to.do?uri=sysauto_script.do?sys_id=568a55820b202200cbf38ee337673aee... uncheck active check box and save.
- Retry Integration Processes - auto script - Go to https://lab.service-now.com/nav_to.do?uri=sysauto_script.do?sys_id=ccf4c51b0b002200cbf38ee337673a1e and uncheck the active check box and save.
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Predictive Intelligence Path in NowLearning
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Predictive intelligence helps out with filling in fields in records automatically using the Machine Learning .i.e by adding a short description, the PI engine will autocomplete the assigned group, priority,…. For nine information, please check out this link https://docs.servicenow.com/bundle/utah-intelligent-experiences/page/administer/predictive-intellige...
Great starting point in NowLearning on the Predictive Intelligence: https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=75c32582db4fe0d030c91fdc139...
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Sighting Search docs link:
This link contains a detailed demo on the SightingSearch
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Browser Compatibility
These are the compatible browsers, in case you noticed some features are not working expectedly https://docs.servicenow.com/en-US/bundle/utah-release-notes/page/administer/navigation-and-ui/refere...
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Intrusion Prevention/Detection Platforms
A commercial version of Zeek and Suricata bundled together: https://corelight.com/
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Partner Developed (TM Labs) for Chat GPT integration with ServiceNow:
ServiceNow community article for ChatGPT Integration:
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Store Applications Certification Process
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813336
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Workflow vs Flow Designer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789014
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Process Automation Designer: