My certification for Certified Implementation Specialist - ITSM exam is not reflecting in portal

[santoshisabat]

But the certification is not showing on my now learning profile under My Achievement->My Certification .

[Mark Roethof]

Hi there,

You can raise a personal case on Now Learning for this. The ServiceNow Community site is not the place for this.

[AndersBGS · Accepted solution]

Hi @santoshisabat ,

If you have taken and completed the certification, you should raise a case with the NowLearning team to get support. Go to https://nowlearning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home and press "create case" at the right.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders