Need an Suggestion on certifications in Snow

[gayathrishankar]

Hi All,

I have 6 + years experience in ServiceNow (Incident Management, Change Management , Problem Management, Service Requests etc) . 

Now I am planning to take CSA certification . 

After completing the CSA Certification , plan to take Support specialist (Practitioner support specialist) or Implementer.

Can you please suggest me which one is suitable for my experience?

Thanks

[MohammedKhalid]

• ServiceNow Certified Application Developer:
  After CSA, focus on obtaining a certification in a specific area that aligns with your career goals and current experience. Here are some options:
  Certified Implementation Specialist - IT Service Management (ITSM)
  Certified Implementation Specialist - Customer Service Management (CSM)
  Certified Implementation Specialist - HR Service Delivery (HRSD)

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[Community Alums]

Hi I've worked in the platform for about 14 years and what I found was that every company/customer I've worked with have their own definition of what an administrator, developer or implementor can do. Sometimes the expectation is all 3 even if you applied as an administrator. I would start with the certified sys admin as that's the start of fundamentals you'll need. Then certified application developer and certified implementation specialist for itsm. These are the other 2 that are very common with certification but also part of the fundamentals you need in ServiceNow. CSA, CAD and CIS ITSM are very common certs that are obtained that its a bit challenging just having these 3 certs amongst many others who would obtained the same. Try specializing in other popular areas like SecOps or ITOM. Hope this helps

[Akshayb65]

Hi,

After CSA, try to complete CAD , and CIS- ITSM and FSM, HRSD.

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[ShubhamGarg]

Hello,

In order to take the best decision for yourself, you can do following things -

1. Login to nowLearning > Credntial Program > Credential Path > Follow your area of interest.

2.  Register here to RiseUp with ServiceNow for monthly events.

Hope it helps.

Kindly mark this as Accepted Solution/Helpful if above info. helps in any way and help in closing this thread.

Regards,

Shubham