no matter how many times I'm doing the tasks the certification isn't showing up as complete

[Naga26]

no matter how many times I'm doing the tasks the certification isn't showing up as complete

[Viraj Hudlikar]

Hello @Naga26 

Have you cross verified that all tasks are validated, check if anything is left out. If you are sure that everything is complete, and it is issue with course feel free to raise a case from Now Learning portal under "Help Center" menu option. You can refer below screenshot:

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Dr Atul G- LNG]

Hi @Naga26 

I'm not sure which task or course you're referring to. It’s possible that a portion of the course is still pending, which might be why you haven't received the certificate. Ensure that the course completion shows 100% and that your lab progress is above 80%. If the issue persists, log a Now Learning case via the Help Center and provide complete details to the team.